10. Mark Cuban – “Treat your customers like they own you. Because they do.”
This is something that every entrepreneur should tattoo on his face. Let me make this simple. Success of your business depends on your customers and their satisfaction. If you want your business to succeed, you need to focus 60% of your energy on the quality of your products and your customer service.
Mark Cuban (Forbes): “The loudmouth owner of NBA team Dallas Mavericks has found an even bigger voice these days as star of Shark Tank, where he bids for startups against rival investors such as FUBU founder Daymond John. Mark Cuban made his fortune selling video portal Broadcast.com to Yahoo for $5.7 billion in 1999, cashing out just before the tech bubble popped. He and longtime business partner Todd Wagner — also a billionaire after the Yahoo deal — reinvested their fortunes in a variety of ventures, including the Mavericks. During games Cuban sits a few rows off the court, close enough that NBA refs can hear him screaming about questionable calls. Cuban and Wagner also own television network AXS TV, cinema chain Landmark Theaters and movie studio Magnolia Pictures.”